Terms & Conditions

Introduction

Welcome to SAXIHAIR. These Terms and Conditions govern your use of our website, https://saxihair.co.za, and any purchases made through it. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

About Us

SAXIHAIR operates in South Africa and provides hair products and related services. Any reference to “we”, “us”, or “our” refers to SAXIHAIR.

Use of the Website

By using this website, you confirm that:

You are at least 18 years old or have permission from a legal guardian
You will use the website for lawful purposes only
You will not engage in any activity that may harm, disrupt, or interfere with the website’s operation

We reserve the right to restrict or terminate access to the website if misuse is suspected.

Products and Services

All products displayed on the website are subject to availability. We reserve the right to:

Limit quantities
Discontinue products without notice
Refuse service at our discretion

Product images are for illustrative purposes. While we aim for accuracy, slight variations in colour, texture, or appearance may occur.

Pricing and Payment

All prices are displayed in South African Rand (ZAR) unless otherwise stated. Prices are subject to change without prior notice.

Payment must be completed in full before orders are processed or shipped. SAXIHAIR is not responsible for delays caused by third-party payment providers.

Orders and Acceptance

Placing an order constitutes an offer to purchase. An order is only accepted once payment has been successfully processed and confirmation has been issued.

We reserve the right to cancel or refuse any order due to errors, suspected fraud, or stock limitations.

Delivery

Delivery times provided are estimates only. SAXIHAIR is not liable for delays caused by courier services, weather conditions, or other factors beyond our control.

Risk of loss or damage passes to you upon delivery.

Returns and Refunds

Due to the hygienic nature of hair products:

Opened, used, or altered items are not eligible for return
Returns are only accepted for defective or incorrect items, subject to inspection

Any approved refunds will be processed according to the original payment method, within a reasonable timeframe.

Intellectual Property

All content on this website, including text, images, logos, graphics, and branding, is the intellectual property of SAXIHAIR unless otherwise stated.

You may not reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

To the fullest extent permitted by South African law:

SAXIHAIR is not liable for any indirect, incidental, or consequential damages
Use of the website and products is at your own risk

Nothing in these Terms limits rights under the Consumer Protection Act (CPA).

Privacy and Data Protection

Your personal information is processed in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA). By using this website, you consent to such processing.

Third-Party Links

This website may contain links to third-party websites. SAXIHAIR has no control over and assumes no responsibility for the content, policies, or practices of these websites.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: info@saxihair.co.za
📞 Phone: 079 364 9813