Privacy Policy (POPIA – South Africa)

Who We Are

SAXIHAIR (“we”, “us”, or “our”) operates this website.
Our website address is: https://saxihair.co.za

Our Commitment to Privacy

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). Personal information is collected, processed, stored, and protected responsibly, lawfully, and transparently.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection and site security.

An anonymised string created from your email address (also known as a hash) may be shared with the Gravatar service to determine whether you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Once approved, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors may download and extract location data from images displayed on the website.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are provided for convenience and will remain for one year.

When you visit our login page, a temporary cookie is set to check whether your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser.

When you log in, cookies are set to save your login details and screen preferences. Login cookies last two days, and screen preference cookies last one year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out removes these cookies.

If you edit or publish an article, an additional cookie is saved that indicates the post ID of the edited article. This cookie expires after one day and contains no personal information.

Embedded Content from Other Websites

Articles on this site may include embedded content (such as videos, images, or articles). Embedded content behaves in the same manner as if you had visited the external website directly.

These third-party websites may collect personal data about you, use cookies, embed additional tracking, and monitor your interaction with the content, especially if you are logged in to their platform.

Purpose of Processing Personal Information

We collect and process personal information for purposes including but not limited to:

• Responding to enquiries and comments

• Managing user accounts (where applicable)

• Improving website functionality and user experience

• Ensuring website security and preventing fraud or abuse

• Complying with legal and regulatory obligations

Who We Share Your Data With

We do not sell or trade your personal information. Information may be shared with trusted service providers only where necessary for website functionality, security, or legal compliance.

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

Comments and related metadata are retained indefinitely to allow for automatic approval of future comments.

For registered users (if applicable), personal information is stored in user profiles. Users may view, update, or delete their personal information at any time, except for usernames. Website administrators may also access and manage this information.

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your Rights Under POPIA

In terms of POPIA, you have the right to:

• Access your personal information

• Request correction or deletion of your personal information

• Object to the processing of your personal information

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Regulator of South Africa

Requests may be subject to legal and security obligations.

Where Your Data Is Sent

Visitor comments may be processed through an automated spam detection service, which may operate outside South Africa. Where data is transferred across borders, we take reasonable steps to ensure adequate data protection safeguards are in place.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: info@saxihair.co.za
📞 Phone: 079 364 9813